Welcome to Tanger City

We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website [Website URL] (“Site”) or use our services. This policy complies with the General Data Protection Regulation (GDPR) for EU residents, as well as privacy laws applicable in the USA, Canada, and other regions. By using our Site and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect and process personal data to provide our services efficiently. The types of data we collect include:

• Personal Information: Name, email address, phone number, postal address, and other identifiers you provide when filling out forms, subscribing to our newsletter, or contacting us.
• Transactional Data: Information about payments, service bookings, or purchases made on our Site.
• Technical Data: IP address, browser type, operating system, referring URLs, access times, and other technical information.
• Usage Data: Information about your interactions with our Site, such as pages viewed, links clicked, and browsing history.
• Communication Data: Information from communications, including emails, messages, or phone calls you send to us.

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide, manage, and personalize our services, including booking and purchasing services such as relocation assistance, property rentals, or guided tours.
• Communication: To contact you regarding your inquiries, service updates, and administrative information.
• Marketing and Promotions: To send you marketing communications, offers, and updates about our services that may interest you (with your consent).
• Site Improvement: To analyze usage patterns, improve our Site, and enhance the user experience.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Legal Basis for Processing (For EU Residents)

Under the GDPR, we rely on the following legal grounds to process your personal data:

• Consent: When you have given consent for processing for specific purposes.
• Contract: When processing is necessary to perform a contract with you or to take steps at your request before entering into such a contract.
• Legal Obligation: When processing is required to comply with legal obligations.
• Legitimate Interests: When processing is necessary for our legitimate interests and does not override your rights.

4. Sharing Your Information

We may share your personal data with:

• Service Providers: Third-party vendors and partners who perform services on our behalf, such as payment processing, customer support, marketing, and IT services.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
• Legal Authorities: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence, including Morocco. We will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or Privacy Shield Framework, to protect your data in accordance with this Privacy Policy and applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your data, we will delete or anonymize it in a secure manner.

8. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data:

• Access and Correction: You can request access to or correction of your personal data.
• Data Portability: You have the right to request a copy of your data in a machine-readable format.
• Right to Erasure: You can request the deletion of your data in certain circumstances.
• Withdraw Consent: You can withdraw consent to processing at any time where consent was the basis for processing.
• Object to Processing: You have the right to object to data processing based on legitimate interests.

To exercise these rights, please contact us at [Your Contact Information].

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you through the Site or via email where appropriate. Please review this Privacy Policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Welcome to Tanger City 
contact@welcometotangercity.com

Rue Jourdanie, Imm Beniss D, ETG 10 app 71

Tanger 90000, Morocco