Staying safe in Tanger

What to Do in Emergencies

Tangier is a vibrant and welcoming city, but it's always good to be prepared. Whether you're living here or just visiting, knowing what to do in case of an emergency brings peace of mind. From small mishaps to unexpected situations, this guide will help you stay safe and get the support you need—quickly and calmly.

Police 📞 19

If you witness a crime, experience theft, harassment, or feel threatened in any way, call the police immediately.

Ambulance 📞 15

For sudden illness, injury, or any urgent medical need, call 15 right away to take you to the nearest hospital or clinic for proper care.

Fire station 📞 15

If you notice fire, smoke, or a burning smell in your home, workplace, or anywhere nearby, call the fire department immediately.

Be Ready for the Unexpected

That’s why we’ve gathered the most important emergency contacts and what to do—clearly and simply. Whether it’s a fire, accident, theft, or health issue, you’ll find the right steps and numbers to stay safe and get help fast in Tangier. Keep this guide close—you never know when it might help.

Consulates & Embassies

Your official support when you need it most

Your consulate or embassy can help with lost or stolen passports, legal support, medical emergencies, arrests, or contacting family. They can’t act as police, but they’ll guide you through local procedures. Keep a copy of your passport and consulate contact details with you. If needed, visit in person or call to request assistance or emergency documentation.

The Police

working within the City

Tangier has a central police station downtown and smaller stations across the city. If something happens, call 📞 19 or visit the nearest station—ideally where the incident occurred. Bring your passport or residency card if possible. If you don’t speak Arabic or French, kindly ask for a translator—they’ll usually do their best to assist you.

Gendarmerie

working outside the city

The Gendarmerie Royale is responsible for areas outside city limits, including highways, rural zones, and villages around Tangier. They handle road accidents, traffic control, and larger investigations. If an incident occurs outside the city, dial 📞 177. They are trained to respond quickly and professionally—especially in situations beyond the scope of the city police.

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Tourist Police

working in tourist areas

The Tourist Police are dedicated to assisting tourists in popular areas like the medina or Corniche. They are familiar with traveler needs and often speak English, making it easier for visitors to get help. If you need assistance or encounter any issues, dial 📞 +212 539 94 20 64 for quick support.

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Pharmacies & On-Duty Services

For urgent medication, anytime—day or night

Tangier has pharmacies throughout the city, open during the day for everyday needs. After hours, Pharmacies de Garde operate nights, weekends, and holidays for emergencies. Lists are posted outside local pharmacies or online. Some pharmacies also offer delivery services, so you can get essential medication brought directly to your home when needed.

Ambulance

Public and privat companies

In case of a medical emergency, call 📞 15 for public ambulance services. Tangier also has private ambulance companies, often used for transport to private clinics or hospitals. If you have insurance or prefer private care, you can request this option. Always carry your ID or insurance card, and ask for help if translation is needed.

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Public Hospitals

Accessible care for everyone

Tangier’s public hospitals provide emergency and general care to all. Key public hospitals include CHU Mohammed VI, Hôpital Mohammed V, and Hôpital Régional de Tanger. If you're uninsured or need immediate help, these are the primary options. Bring ID, and ask for a translator if needed. Emergency services are available 24/7 via 📞 15.

Learn more here

Private Hospitals

Faster service and comfort

For private healthcare, Tangier offers trusted clinics like Clinique Internationale de Tanger, Clinique Sequoia, Clinique Assalam, and Clinique Atlas. These facilities provide faster service, modern equipment, and English-speaking staff. If insured—or if you prefer private care—you can request a private ambulance or go directly for non-urgent or specialist treatments.

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Insurance & Medical Assistance Abroad

Online consultations, support, and help getting home if needed

Many international insurance providers offer 24/7 online consultations with doctors in Morocco or abroad. If you’re seriously ill or injured, they may cover hospital care or transport back home. You can also contact International SOS at 📞 +33 (0)1 55 63 31 55 or via their Assistance App (available on App Store and Google Play). Important information: Access to International SOS requires membership through your employer or insurance. Always keep your insurance details and passport accessible while staying in Tangier.

located around the city

Fire Station Across the City

Tangier’s fire stations are strategically located across the city for fast response. In case of fire, call 📞 15 immediately. It’s always a good idea to know which station is closest to your home or workplace. Acting quickly and giving clear location details can make a big difference—especially in residential areas or older buildings.

Fire Safety Starts at Home

Simple steps to lower your fire risk

Preventing fires begins with small habits. Don’t overload outlets, always unplug heat-producing devices when not in use, and keep flammable items away from stoves and heaters. Install smoke detectors if possible, and never leave candles or cooking unattended. Being mindful in daily routines can greatly reduce the risk of fire in your home or office.

On the sea

Boating in Tangier

If you own or rent a boat in Tangier, you can contact Port de Tanger Ville or Tanger Marina Bay for docking, maintenance, or port services. For emergencies at sea, contact the Royal Navy or local Coast Guard. The Port Authority also assists with documents, permits, and maritime safety regulations. Keep relevant contact info onboard.

Boat Owners & Maritime Help in Tangier

Who to contact for docking, emergencies, and services

If you own or sail a boat in Tangier, you’re in good hands. For docking, services, or assistance, contact Tanja Marina Bay 📞 +212 5393-31717 or Port de Tanger Ville 📞 +212 5393-72324. Need a reliable port agent? Agecomar is ready to help at 📞 +212 5393-70743 or info@agecomar.com. In case of emergencies at sea, tune in to VHF Channel 11 or call the Coast Guard immediately.

Smart Tips & Local Support

Whether you’re new in town or just visiting, feeling safe makes all the difference. From emergency contacts to everyday tips, this guide helps you navigate Tangier with confidence—calm, prepared, and informed. Know who to call, where to go, and how to handle the unexpected with peace of mind.

28 March 2025
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